Opportunity:Computer Network Manager ,Faculty of Applied Science & Engineering
Location:Toronto, ON
Date Posted:4/25/2018







 Computer Network Manager

Faculty of Applied Science and Engineering, University of Toronto


The Organization:

Our client is The University of Toronto, Faculty of Applied Science and Engineering.

The University of Toronto is the Canada’s largest and premier university with three locations, including St. George Campus, Scarborough Campus and Mississauga Campus. The University of Toronto is ranked as Canada’s top university and in the top 20 globally. Over 83,000 undergraduate and graduate students from 150 countries study at the university, and there are over 530,000 alumni globally.

 U of T Engineering is a thriving community that provides unparalleled experiential learning opportunities and produces some of the world’s most innovative engineering research. U of T Engineering consistently places first in Canada and as one of the top schools in the world across all rankings. The faculty has over 50,000 graduates worldwide. Currently there are 5.441 undergraduate students enrolled and 2,365 graduate students. The faculty has $74.6M in research grants, with 90 research chairs.

 The Department of Civil Engineering offers six world-class academic programs in a wide variety of research and teaching areas.

 The Position:

 Position Summary

Under the general supervision of the Director, Technical Services, the incumbent is responsible for the daily operation of the departmental networks and related services; designing, planning, analyzing, recommending complex network infrastructure of the department, and implementing network expansion and enhancement, providing data acquisition support and electronics consultation to faculty, staff and students. In addition, the incumbent will provide day to day supervision to the Computer Support Specialist with some computer and media support.

 Network Administration, Security, and Support – (65%)

  • Plan, evaluate, design, select, install and configure new highly complex network infrastructure, including hardware and software, of the Department.
  • Maintains Department’s network and servers including the security and integrity of the network; ensures the technologies and hardware run efficiently and effectively with little down time; monitors, diagnoses and resolves network and equipment problems; designs, test and document system components; monitors local area network traffic as necessary and appropriate for the detection of unauthorized activity and intrusion attempts; publishes security alerts, vulnerability notices and patches, and other pertinent information in an effort to prevent security breaches; monitors usage and availability of network resources; plan, recommend and implement network maintenance and expansion strategies;
  • Responsible for analysing and troubleshooting complex system problems within the department.
  • Carries out and review the results of automated network-based security scans of the systems and devices on Department networks to detect known vulnerabilities or compromised hosts; report recurring vulnerabilities over multiple scans to the Director, Technical Services; issue semi-annual requests to users to verify the accuracy of the Department’s contact information.
  • Maintains technical liaison with Computer Networking Services (CNS) for the purpose of sharing information, resolving complex network issues to ensure compatibility, addressing security problems identified by network monitoring, addressing security vulnerabilities identified by CNS scans deemed to be a significant risk to others, and report significant computer security compromises to Computer Security Administration; and to employ CNS recommended practice and guidelines where appropriate and practical.
  • Supervises and guides the workflow of the Computer Support Specialist.

 Research Computer, Data Acquisition and Electronics Support (25%)

  • Advises, trains and supports faculty, staff and students on data gathering and electronic/ systems acquisition to better suit the department, project and individual needs.
  • Provides technical assistance and guidance to the Computer Support Specialist with some computer and media support for faculty, staff and students.
  • Responsible for leading and managing IT projects in the department with the approval and guidance of the Director of Technical services.
  • Serves as the IT resource to the Department of Civil Engineering and provides technical assistance and guidance to the groups within the department.

 Other (10%)

  •  Other duties include acting as a knowledge resource for specific IT topics within the Department and providing information to faculty, staff, and students related to the use of the computer network, protection of digital assets, and multi-media technology.
  • Other duties related to University business as needed, to accommodate unforeseen demands, absences and peak periods.

 The Candidate


 University degree in Computer Science or Computer Engineering or the acceptable equivalent of education and professional experience


 Minimum Five (5) years of experience in the operation of local area and larger networks with ability to maintain networks using switches, hubs and other networking devices including microcomputer hardware, operating system, peripherals and application software. Ability to work in a research environment, integrate UNIX/Linux servers with UNIX/Linux, Macintosh and Windows desktops/notebooks; design, install, configure and troubleshoot firewalls and authentication gateways; secure wired/wireless networking, including both access point and wireless client configuration; design and implement scalable support frameworks for a large number of diverse machines. Must possess a high level of proficiency with e-mail, directory (LDAP) and core Internet protocols and related software. Experience in security audit procedures and reporting. Familiarity with server maintenance and backup programs. Demonstrated supervision experience required.


Good keyboarding, dexterity and fine motor skills are necessary when using tools to install, configure and repair computer hardware. Physical abilities to enable moving/lifting computer equipment when accessing wiring in awkward locations. Experience with project management; working knowledge of PowerPoint, Excel, Word; demonstrated oral and written communication skills; effective problem solving.


Ability to take initiative and maintain performance, and work to a deadline. Ability to work effectively in a collaborative work environment. Strong interpersonal and organizational skills; ability to interact with people in a tactful, polite, professional and diplomatic way; demonstrated ability to exercise good judgement, to set priorities and to handle a variety of tasks simultaneously; proven accuracy and attention to detail; good listening, planning and problem-solving skills are essential. Ability to learn quickly from technical reference manuals and on-line help facilities. Demonstrated ability to perform duties independently and carry out projects of varying complexity for extended periods of time. Willingness to develop and share technological expertise.

Outcomes/Consequences of Error:

Network down-time leads to work delays for the entire department, loss of email facilities and communication with faculty, staff, students and outside agencies. If security is not properly maintained on server, confidential information could be compromised or disclosed; data could be lost; possibility of virus outbreak through email, causing loss of computer hard drives, valuable information, research data, etc. Errors related to security breaching, can cause a long-term effects and loss of credibility of the department.

 Challenges and Difficulties:

  • Makes complex decisions and recommendations involving new and existing computer equipment, network devices and implementation strategies, computer peripheral interfacing and software installation, configuration and licensing issues.
  • Exercises judgement in doing what is best for the computer network and its ability to provide a fully functional computing environment for users.
  • Makes judgement decisions pertaining to job priorities, often dealing with conflicting deadlines.
  • Recommends new and better ways to make the computing environment more efficient.

 Reporting To:

Director, Technical Services, Civil Engineering


St. George Campus, Downtown Toronto


David Howes, WMC, Tel: (416) 362 6863 X 230, Email: